Auto Repairs Without the Runaround: Inside Edmonton’s Most Honest Shop

You shouldn’t have to brace yourself before walking into a mechanic shop.

But let’s be honest, most drivers do.

We’ve all heard the stories: surprise charges, vague explanations, repairs that seem to multiply once your car’s on the hoist. It’s no wonder people approach auto shops with hesitation, hoping for the best but expecting the worst.

At Good News Auto, we believe you deserve better. Owned by Chris Ferland and proudly rooted in Edmonton, our shop was built on one mission, to change the way people experience car care.

That means no runaround. No double-speak. No mystery bills.

Just honest, respectful, expert service every time.

More Than Wrenches and Oil Changes

Sure, we fix cars. In fact, we offer a full range of services: standard maintenance, suspension repair, brake work, engine diagnostics, tire sales, and transmission service. But under the hood of our business is something far more powerful: transparency, trust, and a genuine care for the people we serve.

You won’t find gimmicks or pushy upsells here. Instead, you’ll find a team that listens, explains, and puts your needs first.

Because we’re not just here to service your vehicle, we’re here to help you feel confident behind the wheel again.

What “No Runaround” Actually Looks Like

At Good News Auto, we do things differently. Here's how that plays out from the moment you arrive.

1. We Talk to You Like a Person Not a Profit Margin

You won’t get lost in technical language or brushed off with vague explanations. We walk you through what we find, in plain English, and tell you why it matters, not just what it costs.

We know your car isn’t just a machine, it’s your way to work, your family transport, your independence. That’s why we make every repair recommendation with your real-life needs in mind.

2. We Give You Choices, Not Ultimatums

We don’t believe in “now or never” pressure. We’ll tell you honestly:

• What’s urgent and unsafe
• What’s optional but helpful
• What can wait until your budget allows

It’s your car, and you should feel in control of every decision.

3. Our Estimates Are Clear And Complimentary

No hidden fees. No padded invoices. No surprises.

We offer complimentary estimates customized to your needs. You’ll always know exactly what you’re paying for and why before work begins.

And if you need time to think about it? No problem. No guilt trip.

Auto Repair Horror Stories (And How We Do Better)

We hear it all the time.

A client tells us they once took their car in for a simple oil change... and left with a $1,200 bill they didn’t understand.

Another came to us after replacing the same brake pads three times in two years, because the other shop used cheap parts that wore out fast.

We don’t want you to go through that. That’s why every part we use is high-quality, every service is performed with care, and every question gets a real answer.

You shouldn’t need a mechanical engineering degree to understand your invoice. At Good News Auto, you never will.

Why We Put Trust in the Driver’s Seat

Chris Ferland founded Good News Auto to prove that you can run an honest shop and still run a successful business. That’s been our philosophy since day one.

It’s why our customers come back. It’s why they send their friends and family. It’s why people across Edmonton call us the most honest shop they’ve ever visited.

We’re not flashy. We don’t rely on coupons to get you through the door. We rely on the one thing that can’t be faked: authentic trust built through consistent, respectful service.

Bonus: Our Fix It Forward Program

What if we told you that getting your car fixed could help someone else do the same?

With Fix It Forward, it does.

Through this one-of-a-kind initiative, a portion of every paid service at Good News Auto goes toward repairing vehicles for Edmonton residents in need, people who can’t afford critical repairs but rely on their car to work, care for family, and survive day to day.

You don’t have to donate. You don’t have to do anything extra.

Just by trusting us with your repair, you become part of something bigger.

That’s auto repair with purpose. That’s the heart of Good News Auto.

What Our Clients Say

You don’t have to take our word for it, our reviews say it all.

“Finally, a shop that doesn’t treat me like I’m clueless.”
“They explained everything in a way I understood and didn’t pressure me.”
“I actually felt respected. That doesn’t happen everywhere.”

Our team treats you with kindness and fairness, whether it’s your first visit or your fifteenth. Because that’s what honest auto repair should feel like.

Your Car Deserves Better. So Do You.

We’re not here to scare you into service. We’re here to solve problems, provide peace of mind, and keep you moving forward.

So whether your brakes are squealing, your check engine light is glowing, or it’s just time for a routine inspection, choose a shop that values your time, your trust, and your wallet.

We’ll treat your car like it’s our own, and we’ll treat you with the respect every driver deserves.

Book Today and See the Good News Auto Difference

Ready to say goodbye to runaround repairs and hello to real service?

Contact us today for a complimentary, customized estimate. Let’s make your next visit to the mechanic shop the best one yet.

Schedule your appointment online at:
https://www.goodnewsauto.ca/book-appointment

Or call:
780-485-1993

Because auto repairs shouldn’t come with anxiety, confusion, or inflated costs. They should come with clarity, honesty, and a little good news. 🚙

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